newshost
Hostgator news blog posting latest news, stories, review and updates about hostgator
About an hour ago, I purchased my Baby croc hosting account. Paid and received a payment confirmation. They said my account will be setup within a few minutes and that I’ll be notified by e-mail including my login information.
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When I first joined HostGator (only 10 months ago) all my tickets would be replied to in 30 minutes or an hour at the most.
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My sites weren’t loading and email wasn’t working. A quick Live Chat session brought everything back in minutes. It sucked that I had to point it out to them,
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Though I hated doing so (always prided myself for being able to figure things out) I found it necessary to call twice with what may have seemed like stupid questions. Both calls were made within a few minutes and Lorn was unlucky enough to be assigned them.
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These guys are great, I had my reseller account setup and ready to go within ten minutes, of course dns propagation takes a little while but I used open dns to speed up the process and I was uploading my site in under 15 minutes.
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Earlier this week, I spoke with Michael M. A few minutes after submitting this ticket. He verified my identity,
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I only registered a couple of days ago and it all seemed fine. True to the work I got everything in 20 minutes, which rocked!
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