Features

Everything you need to grow locally

A platform of growth engines that work together automatically — turning every completed job into reviews, referrals, campaigns, and new customers.

Reputation Engine

Reviews on autopilot.
3x more, zero effort.

After every job, Trailfire sends a perfectly-timed review request via SMS or email. Our smart timing engine knows the ideal moment for each of the 59 service types — catching customers at peak satisfaction.

Smart timing per service type

Emergency jobs: 2-3 hours. Standard: 24 hours. Big projects: 5-10 days.

Multi-platform routing

Send customers to Google, Yelp, Facebook, BBB — wherever matters most for your trade

Blockchain-verified reviews

Every review is anchored to Bitcoin — tamper-proof, auditable, and tied to a real job

Review Dashboard

Live

4.9

5
4
3
SM

Sarah M.

2 hours ago

"Fast, honest, and fair price. Fixed our AC in under an hour. Highly recommend!"

GoogleVerified Job
JT

James T.

Yesterday

"Replaced our whole furnace. Clean work, showed up on time, and walked us through everything."

YelpVerified Job

Review posted

Auto-requested 2hrs after job

Referral Tracker

This month

24

Sent

11

Converted

$2,750

Revenue

SM

Sarah M. → David K.

AC Repair · $250 job

Booked
JT

James T. → Lisa R.

Furnace Install · $4,200 job

Pending
MR

Maria R. → 3 neighbors

Duct Cleaning · $450/ea

Booked

46% conversion rate

From referral to booked job

Referral Engine

Happy customers
become your sales team.

Right after leaving a review, customers get a personalized referral link. When their friend books, both get a reward. 83% of consumers trust recommendations from people they know — Trailfire turns that trust into booked jobs.

Automatic referral prompts

Triggered at peak satisfaction — right after they leave a 5-star review

Custom reward incentives

$25 off, free maintenance visit, gift cards — set whatever motivates your customers

Full tracking dashboard

See who referred whom, which converted, and total revenue from referrals

Neighborhood Mail

One job becomes
an entire street.

Trailfire automatically mails postcards to every home within a radius of your completed job. Homeowners are 12x more likely to hire a company that just worked on their street. Each postcard features your real review, a neighbor-only offer, and a QR code to your booking page.

USPS-verified addresses

Every address validated for maximum deliverability — no wasted mail

Professional design templates

Trade-specific postcard designs that auto-populate with your review and branding

Configurable radius

0.25 to 2 miles — you set how wide the net goes, with budget caps to stay in control

Up to 50% unused postcards roll over for 90 days

A slow month doesn't go to waste. Banked cards send first (FIFO) so nothing expires unused. Most providers give you zero.

Postcard Front

Your neighbor trusts us

"Fast, honest, and fair price. Highly recommend!"

— Sarah M., Oak Lane

$50 OFF

Neighbors-only special

4.2%

Response Rate

18x

Avg ROI

142 postcards sent

Oak Lane neighborhood

Rules Engine

3 active

5-Star Auto-Campaign

When rating = 5 → Send 100 postcards

Budget: $68/trigger Triggered 8x this week

Referral After Review

When rating ≥ 4 → Send referral link

No budget limit Triggered 15x this week

Low Rating Alert

When rating ≤ 3 → Alert owner + pause campaign

SMS + Email alert Triggered 1x this month
Automation Rules

Set the rules.
Growth runs itself.

Define what happens after each review based on rating, service type, and budget. High rating? Launch a postcard campaign. Low rating? Alert the owner immediately. Trailfire runs your growth playbook on autopilot.

If/then conditional triggers

Rating thresholds, service types, job values — combine any conditions

Budget caps and controls

Set per-trigger and monthly spend limits — never go over budget

Approval workflows

Require manual approval for high-spend campaigns, auto-approve the rest

Speed-to-Lead

First to respond.
First to get hired.

78% of homeowners hire the first company to respond. Trailfire instantly acknowledges every inquiry — web form, phone, or chat — so you never lose a lead to a slower competitor. Even when you're on the roof.

Instant auto-response

SMS and email confirmation within seconds of inquiry — customized per service type

Multi-channel lead capture

Website forms, embeddable chat widgets, landing pages — all feed into one pipeline

Lead scoring and routing

Hot leads get flagged and pushed to your phone — cold leads get nurtured automatically

Lead Response Timeline

Lead submitted via website

"Need AC repair ASAP — house is 90°"

0:00

Trailfire auto-responds

"Thanks David! A Morrison HVAC tech will call within 15 min."

0:08 — 8 seconds

Owner gets push notification

Hot lead: AC repair, emergency, $250-400 est.

0:08 — instant

Average competitor responds

Most local businesses take 4-6 hours to respond

4:32:00 — too late

Visitor → Postcard Pipeline

Website Visitor

IP: 74.125.xxx.xxx · Atlanta, GA

Fraud Scoring

Score: 12/100 · Human verified

Household Match

1247 Peachtree Dr · 92% confidence

Postcard Queued

USPS delivery in 3-5 days · Auto-sent

14 cards sent this week

3 already booked jobs

Smart Card

Turn website visitors
into mailbox arrivals.

Someone visits your site but doesn't call. With Smart Card, we match their IP to a real household address, verify they're a real person (not a bot), and automatically send a personalized postcard — all without forms, cookies, or opt-ins.

IP-to-household matching

Resolve anonymous visitors to verified USPS-deliverable addresses

Built-in fraud filtering

Bots, VPNs, and data centers are scored out — you only mail real people

Automatic USPS delivery

Postcards print and mail without you lifting a finger — 3-5 day delivery

No forms or cookies needed

Works with your existing website — just add our lightweight tag

Competitor Tracking

Know who's pulling ahead
before they do.

Pick the 5 competitors that matter most. Trailfire pulls their rating and review count weekly and shows you exactly how fast they're growing vs you — measured in reviews per month. No more guessing whether you're winning the local rep race.

Track 5 main competitors

Add by name + website. We resolve their Google listing and pull review data automatically.

Velocity comparison, side-by-side

Your reviews/month vs theirs. See the pace-setter, the gap, and whether you're closing or losing ground.

Weekly refresh, no work for you

Numbers update on their own. You just check the dashboard when you want to know if it's time to step it up.

Review Velocity

Updated weekly

Your pace

+8/mo

Pace-setter

Nassau Roofing

+12/mo

Gap

4 behind

2

You

4.7 ★ · 124 reviews

+8/mo
1

Nassau Roofing

4.5 ★ · 182 reviews

+12/mo

+4 vs you

3

Acme Roofing Co

4.6 ★ · 91 reviews

+5/mo

3 below you

4

Coastal Exteriors

4.3 ★ · 67 reviews

+3/mo

5 below you

5 of 5 slots used

Step it up

4 behind pace-setter

Growth Dashboard

30 days 90 days

Revenue from Trailfire

$14,200

↑ 32% vs last month

New Customers

23

↑ 18% vs last month

Leads by Source

Postcards
42
Referrals
28
Google Ads
20
Organic
11

ROI: $22 per $1 spent

Across all channels

Analytics & Insights

See what's working.
Double down on it.

Track every dollar from job completion to new customer. See which campaigns generate the most leads, which neighborhoods convert best, and exactly what your cost-per-acquisition is across every channel.

Full-funnel attribution

Track from postcard → QR scan → lead → booked job → revenue

Neighborhood heatmaps

See where your highest-value customers cluster — focus campaigns on the best zip codes

Competitor benchmarking

Compare your review velocity, rating, and market share against local competitors

Ready to turn every job into more jobs?

Set up Trailfire in under 5 minutes. No credit card required.

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