All Industries

Review Management Software
for Fireplace Contractors

Trailfire turns every gas insert, wood-stove install, and chimney service call into more 5-star reviews, more referrals, and more pre-winter showroom traffic — built for the seasonal-buying, high-ticket rhythm of hearth retail.

Pre-cold-season timing · gas vs. wood routing · chimney-service drip · postcards to neighbors during burn season.

Built for Fireplace Pros

Why fireplace professionals choose Trailfire

Seasonal Installation Campaigns

Automatically trigger fireplace and stove campaigns as temperatures drop. Reach homeowners when they're most likely to invest in a new hearth or insert.

Showroom-Worthy Reviews

Fireplaces are a visual upgrade homeowners love to talk about. Trailfire captures that enthusiasm with review requests timed perfectly after installation.

Neighbor Envy Marketing

When neighbors visit a home with a beautiful new fireplace, they want one too. Trailfire postcards arrive while that envy is fresh, converting interest into bookings.

Why Fireplace & Stove Installation is different

Generic review tools weren't built for the way fireplace and stove actually works

Fireplace and stove installation is seasonal (peak demand August-November), specialty-driven (gas, wood, pellet, electric — all different installs), and safety-intensive (carbon monoxide, draft, clearances). Generic review tools don't capture the pre-winter urgency window or the NFI certification trust signals that legitimate operators differentiate on.

Pre-winter urgency creates Aug-Nov demand spike

Customers want their fireplace ready by Thanksgiving. Trailfire's seasonal drip surfaces 'install before winter' messaging in July-September to past customers and prospects — capturing the demand spike before peak season creates scheduling conflicts.

NFI certification is the industry trust mark

Fireplace installation has wide quality variance — from NFI-certified specialists to handymen who 'also do fireplaces.' Trailfire surfaces NFI credentials and 'safe install' reviews — winning customers willing to pay for legitimate work.

Gas + electric conversions are growth segments

Wood fireplace owners increasingly convert to gas or electric for convenience and air-quality compliance. Trailfire's drip marketing surfaces conversion offers to past wood-installation customers — capturing recurring upgrade revenue.

How It Works

Simple as 1-2-3

1 Step One

Mark it done.
The engine starts.

Finish a fireplace install, stove setup, insert conversion, or gas line hookup — then open Trailfire and tap "Job Complete". That single tap sets everything in motion.

One-tap job entry — customer, address, service type in 30 seconds

Geo-tagged automatically — neighborhood campaigns target the right homes

Trailfire

Mark Job Complete

Customer

|

Address

|

Service

Fireplace Installation

Geo-tagged

Portland OR

Engine activated

3 automations queued

Built for the way fireplace installs actually work

Where the platform meets the reality of the trade

Pre-cold-season review pacing

Hearth buyers shop in September; the install is in October-November. Trailfire times review requests so the bulk of 5-stars land just before the next buyer starts searching.

Gas vs. wood routing

Gas inserts, wood stoves, and pellet appliances attract different buyers. Trailfire routes review templates by appliance type so the ask matches the customer's research.

Chimney-service cross-sell drip

Every install opens a multi-year chimney-service relationship. Drip campaigns surface annual sweeps and cap inspections so the install converts into recurring revenue.

The full Trailfire platform — for Fireplace

More than reviews. The whole growth engine.

Reviews are the foundation. These are the engines that compound on top of them.

The numbers

What review-led fireplace growth actually looks like

88%

of homeowners check online reviews before hiring a fireplace contractor

BrightLocal Consumer Review Survey

5–9%

revenue lift per 1-star rating increase

Harvard Business School

12×

more likely to hire a contractor who just worked on their street

Direct mail industry research

60–80%

typical Trailfire review capture rate vs. ~10–20% industry baseline

Trailfire customer averages

FAQ

Frequently asked questions

How do fireplace and stove installers get more Google reviews?

Post-install + first-burn SMS. Customers don't fully appreciate the install until they've actually used it. Trailfire times review requests after the first cold week.

What's the typical fireplace install ticket?

Gas fireplace install: $3,000-$8,000. Wood stove install with chimney: $4,000-$10,000. Pellet stove: $3,000-$6,000. Electric fireplace: $1,500-$5,000. Custom masonry fireplace: $10,000-$30,000.

When should customers book fireplace installs?

August through October. Customers want their fireplace ready by Thanksgiving. Trailfire's seasonal drip surfaces 'install before winter' messaging in July-September to past customers and prospects.

What certifications matter for fireplace installers?

NFI (National Fireplace Institute) certification is the industry trust mark. Many fireplace installs have wide quality variance. Trailfire surfaces NFI credentials and 'safe install' reviews — winning customers willing to pay for legitimate work.

Are gas/electric conversions a growth segment?

Yes — wood fireplace owners increasingly convert to gas or electric for convenience and air-quality compliance. Trailfire's drip marketing surfaces conversion offers to past wood-install customers.

Trailfire for adjacent trades

Same engine, different industry — configured for the way each trade actually works.

Ready to grow your fireplace business?

Join fireplace and stove installers using Trailfire to turn every installation into more nearby projects.

How can we help?